It was a pleasure to interview Ross Kent, Head of Sales for UK, Ireland & Scandinavia for Q Cells, at Solar and Storage Live in Birmingham this year!
Solar&StorageXtra is the new publishing part of the Solar and Storage Live event series where we will be interviewing our esteemed speakers, exhibitors, sponsors and attendees to get their live reactions to the event and the important discussions within the industry.
Ross joined Solar&StorageXtra to discuss how QCells maintain a close relationship with their customers with growing competition in the Solar market.
Ross explained the main challenge that QCells are facing in the Solar market is the increase in competition with new manufacturers entering the market. With increasing competition, Ross made it clear that QCells must maintain a close relationship with their customers to remaining successful.
QCells are focusing on providing customers with added value outside of reduced price and availability. Ross explained these factors are contributing to all businesses in the Solar industry’s success, QCells must offer more than these two benefits. The additional services QCells offer include:
- Offering in house design and resourcing services for a customer’s projects.
- Providing local level availability.
- On demand service.
Offering additional services like these could allow QCells to stay ahead of new competition entering the Solar market.
“QCells wants… to have a close relationship with its customers. We’ve always had a local presence in the market, we want to be close the installer network and have conversations with them on a daily basis. That is what we are all about!” – Ross Kent, Head of Sales for UK, Ireland & Scandinavia for Q Cells
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Our next event is Solar and Storage Live London, April 29-30 2024!
For more interviews from Solar&StorageXtra and to keep up to date with all NEW content, subscribe to the Solar&StorageXtra YouTube channel and Newsletter!
Our next event is Solar and Storage Live London, April 29-30 2024!
To enquire about interviews, submit news and press releases please contact our Editor, Regan Slaymaker, regan.slaymaker@terrapinn.com.
For sponsorship and exhibition enquires please contact Tom Moon, tom.moon@terrapinn.com.
